80-year-old kicked out of hospital for holding husband’s hand
Kim Crevatin and her family have been navigating the changing COVID-19 restrictions at New Brunswick long-term care homes and hospitals since the pandemic began.
The Riverview woman understands the need to keep vulnerable populations safe but believes there should be more compassion for people like her father, who has Alzheimer’s and is living in hospital as he waits for a nursing home bed.
“He can say a few words, but he can’t really communicate,” Crevatin said of her dad, Kendyl Terris. “The only way that we can really communicate with him is through touch, is through holding his hand, talking to him, hugging him. He still responds with hugs — he’ll hug you back if you hug him.”
Terris had been in a special care home, but his condition deteriorated quickly when visits were suspended early on in the pandemic, and he was transferred to the Moncton Hospital in July.
While the province was in the yellow phase of its pandemic recovery plan for the summer and much of the fall, Crevatin’s 80-year-old mother and other family members were able to visit the hospital every day. Crevatin describes being able to see her dad as “heart-lifting” and said her parents would hold hands for hours.
“We could listen to music with him and just be really close to him,” she said.
Her father was moved to the fifth floor of the hospital after Christmas and the family was surprised to find out the rules for visitors had changed, even though the region remained in the yellow phase.
“All of a sudden we couldn’t hold his hand. We had to sit in the chair with an X marked on the floor that was six feet away and we were kind of like, ‘Wow, you know, this is really different.'”
‘Maybe there could be an exception made’
Crevatin said her mother, Lonny, was escorted out of the hospital by security after a nurse “caught” her reaching out to hold her husband’s hand shortly after the move to the fifth floor.
“Most of the nurses in that unit were fantastic and very understanding, but there was a couple that were very into just … following the rules,” she said.
“They’ve been married for 60 years. It’s very hard for my mother not to hold his hand, not to go up close to him, to touch him — especially since that’s our only form of communication with him.”
When the nurse asked her mother to return to her chair, two metres away, she did but Crevatin said two security guards were still called and they escorted her mother out of the hospital.
“She’s crying her eyes out because this is really embarrassing for her. And she feels like she’s done something wrong, that she’s a criminal.”
Crevatin said a hospital employee who screens visitors saw what was happening and handed her mother a card, suggesting she contact the patient advocate. One of the security guards apologized and told her mother: “I’m just doing my job. I don’t necessarily agree with what I have to do here.”
Shortly after that incident, the Moncton region was returned to the orange phase of recovery on Jan. 6, and no one has been allowed to visit Kendyl Terris since.
Crevatin has spoken with the patient advocate and with hospital management and said people keep telling her “you’re not the only one going through this situation.”